Used Vehicle FAQs

Here at Dean Team Volkswagen of Ballwin, we offer a wide selection of high-quality used vehicles to meet every budget and lifestyle. We’ve put together this FAQ page to answer some of the most common questions about purchasing a used vehicle from our dealership. We’re committed to helping you find a high-quality used vehicle that fits your needs and budget. From our certified pre-owned Volkswagen options to a wide variety of other used cars, we take pride in offering reliable vehicles with great customer service.

Q: What types of used vehicles do you offer?

A: We carry a diverse selection of used vehicles, including certified pre-owned (CPO) Volkswagen models as well as other makes and models. Whether you’re looking for a sedan, SUV, truck, or crossover, our inventory is constantly updated to provide you with a variety of options.

Q: What is a certified pre-owned Volkswagen?

A: A certified pre-owned (CPO) Volkswagen is a used Volkswagen that meets specific manufacturer standards for age, mileage, and condition. CPO vehicles undergo a comprehensive 100+ point inspection by factory-trained technicians and come with benefits like an extended factory-backed warranty and 24-hour roadside assistance.

Q: Why should I buy a used vehicle instead of a new one?

A: Buying a used vehicle offers several benefits, including a lower purchase price, slower depreciation, and lower insurance costs. At Dean Team Volkswagen, our used vehicles undergo thorough inspections to ensure they meet our high standards, giving you confidence in your purchase.

Q: How can I be sure the used vehicle is reliable?

A: We take great care in inspecting every used vehicle we sell. In addition to a multi-point inspection by our service team, we provide a CARFAX Vehicle History Report for added transparency, detailing important information such as previous ownership, accident history, and maintenance records.

Q: Do you offer warranties on used vehicles?

A: Yes! Many of our used vehicles, including CPO Volkswagen models, come with warranties. Certified Pre-Owned Volkswagen vehicles come with a 1-year or 12,000-mile limited warranty on top of any remaining factory warranties. Be sure to ask our team about the specific warranty coverage for the vehicle you're considering.

Q: Can I finance a used vehicle?

A: Absolutely! We offer a range of financing options for used vehicle purchases. Our finance department works with a variety of lenders to help you find a loan with competitive rates, regardless of whether you’re buying a certified pre-owned Volkswagen or another used vehicle.

Q: Can I trade in my current vehicle toward the purchase of a used vehicle?

A: Yes, we accept trade-ins and offer competitive trade-in values that can be applied toward your used vehicle purchase. Use our online trade-in tool to get an estimate of your vehicle's value, or bring your car in for a professional appraisal.

Q: What should I expect during a test drive of a used vehicle?

A: During your test drive, we encourage you to check the vehicle’s comfort, performance, and features. Our team will be available to answer any questions and provide additional information about the vehicle's history, condition, and available warranties.

Q: How do I know if I’m getting a good deal on a used vehicle?

A: We price our used vehicles competitively based on market research and vehicle condition. Additionally, you can review the CARFAX Vehicle History Report and the vehicle’s inspection report to ensure you’re making an informed decision. We also offer specials and financing offers to help you get the best deal.

Q: Can I shop for used vehicles online?

A: Yes! You can browse our entire selection of used vehicles on our website. We also provide tools to value your trade, apply for financing, and schedule a test drive online, making the car-buying process more convenient.