Volkswagen Service & Parts FAQs

At Dean Team Volkswagen of Ballwin, we take pride in being a trusted service center for Volkswagen vehicles in the St. Louis area. Whether you need routine maintenance or more extensive repairs, our certified technicians are here to keep your vehicle running smoothly. We offer a wide range of services, from oil changes to brake repairs, and we provide great deals on all of our service offerings. Learn more about our service options right here on our website, and when you're ready, schedule your next service appointment online today.

Q: What services do you offer?

A: At Dean Team Volkswagen of Ballwin, we offer a comprehensive range of services to meet all your vehicle's maintenance needs. This includes oil changes, brake inspections and repairs, tire rotations, alignment services, battery replacements, and transmission repairs. We also provide multi-point inspections to ensure your Volkswagen is performing at its best.

Q: What parts do you sell?

A: We sell genuine OEM Volkswagen parts that are specifically designed and tested to fit your vehicle. Whether you need replacement brake pads, tires, or a new battery, we have the right parts to ensure your Volkswagen performs reliably. Our parts department can also assist you with ordering special parts or accessories for your vehicle.

Q: What specials do you offer?

A: We provide a variety of service specials throughout the year to help you save on maintenance. From discounted oil changes and tire rotations to deals on brake services and batteries, our specials are designed to keep your vehicle in top shape without breaking the bank. Check out our current service offers on our website for more details.

Q: How can I schedule my service appointment?

A: Scheduling your service appointment is easy. You can use our online service scheduler to select a convenient date and time, or you can give us a call and our service advisors will assist you in setting up your appointment. Walk-ins are also welcome based on availability.

Q: Do you use genuine OEM Volkswagen parts?

A: Yes, we only use genuine OEM Volkswagen parts for all repairs and replacements. OEM parts are engineered to meet Volkswagen’s strict standards for quality and performance, ensuring that your vehicle operates as it was designed to.

Q: How do I know my maintenance schedule?

A: Your Volkswagen's maintenance schedule can be found in the owner's manual, but you can also contact our service team for guidance. We can provide a custom maintenance plan based on your vehicle's age, mileage, and driving habits. Additionally, our technicians will keep you informed on upcoming service milestones during your visits.

Q: Why should I get my Volkswagen vehicle serviced at a Volkswagen service center?

A: When you bring your vehicle to our certified Volkswagen service center, you benefit from technicians who are specifically trained to work on Volkswagen models. We use the latest diagnostic tools and equipment, as well as genuine OEM parts, to ensure your vehicle receives the highest level of care. Plus, servicing your vehicle at a certified center can help maintain its warranty and resale value.

Q: Why is an oil change important?

A: Regular oil changes are crucial to keeping your engine running smoothly. Fresh oil lubricates engine components, reduces friction, and helps prevent overheating. It also removes dirt and debris that can build up over time. Without regular oil changes, your engine can suffer from wear and tear, which could lead to costly repairs.

Q: What are signs of needing a new car battery?

A: If you notice that your vehicle is slow to start, or if your headlights and interior lights appear dim, it could be a sign that your battery is nearing the end of its life. Other signs include the check engine or battery light appearing on your dashboard. Our technicians can test your battery and recommend a replacement if needed.

Q: Why are my brakes screeching and soft?

A: Screeching brakes can be caused by worn brake pads, which need to be replaced. If your brakes feel soft or spongy when you press the pedal, it may indicate a problem with the brake fluid or air in the brake lines. It's important to address brake issues promptly, as they directly affect your vehicle's safety.

Q: When should I get new tires?

A: You should consider replacing your tires when the tread depth is worn down to 2/32 of an inch or less. Other signs that you need new tires include frequent loss of air pressure, cracks or bulges on the sidewall, and noticeable vibration while driving. Our service team can help you choose the right tires for your vehicle and driving conditions.

Schedule Your Volkswagen Service Appointment Today

At Dean Team Volkswagen of Ballwin, we are dedicated to providing top-quality service to Volkswagen owners in the Ballwin and St. Louis area. Our certified technicians, genuine parts, and commitment to customer satisfaction ensure that your vehicle gets the care it deserves. Whether you're scheduling routine maintenance or addressing a specific issue, trust us to keep your Volkswagen running at its best. Schedule your service appointment with us today!